Privacy Policy for Lueur d’Ambrosia
Last updated: 25/11/2025
Lueur d’Ambrosia (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or interact with our services.
Please read this policy carefully. By using our website, you agree to the practices described here.
1. Information We Collect
We may collect information in the following ways:
1.1 Personal Information You Provide
When you voluntarily provide it to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via our payment partners; we do not store card details)
- Any messages or enquiries you send us
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website
- Cookies and similar tracking technologies
1.3 Cookies
We use cookies to:
- Improve website performance
- Analyse visitor behaviour
- Enable essential site functions (e.g., checkout)
You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Provide and manage our products and services
- Process payments and orders
- Respond to customer enquiries
- Improve website functionality and user experience
- Send marketing emails (only with your consent)
- Prevent fraudulent activity
- Comply with legal obligations
3. Legal Basis for Processing (If Applicable — e.g., GDPR)
If you are located in the UK or EU, we may process your data under the following legal bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest (e.g., improving our services)
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Website hosting providers
- Email marketing platforms
- Analytics providers (e.g., Google Analytics)
- Delivery and shipping partners
These parties only receive information necessary to perform their services.
5. Data Retention
We keep your personal data only as long as necessary for:
- Completing transactions
- Providing services
- Meeting legal, tax, or reporting requirements
You may request deletion at any time (see Section 8).
6. Data Security
We take reasonable technical and organisational measures to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
However, no online transmission is 100% secure.
7. Your Rights (UK/EU GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us at:
[Insert contact email]
8. Your Rights (California CCPA/CPRA – If Applicable)
California residents may have the right to:
- Request access to collected data
- Request deletion
- Opt out of data sharing or sale
- Request information about disclosures
We honour all legally applicable privacy rights.
9. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not directed to individuals under 16.
We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
12. Contact Us
For questions or privacy requests, contact:
Lueur d’Ambrosia
Email: info@lueurdambrosia.com
Address: Meadow Park, Woodford, Bude, Cornwall, EX23 9HT, UK